Scope

This policy applies to the following businesses: Learn To Pass Driving School

The privacy policy explains how we use any personal information we collect about you when you use this website and our wider services.

Glossary of Terms

•What information do I collect about you and how?

•How will I use the information about you and why?

•Security precautions in place about data collected

•How long will I hold your data for?

•Access to your information, correction, portability and deletion

•Complaints

•Changes to our Privacy Policy

•How to contact me

What is personal data?

Personal data relates to any information about a natural person that makes you identifiable which may include (but is not limited to):

•Names and contact information i.e. emails and telephone numbers

What is a Data Controller?

For general data protection regulation purposes, the “data controller” means the person or organisation who decides the purposes for which and the way in which any personal data is processed.

The data controller is: Diane Ward, 30 Isla Avenue, Carnoustie Angus DD7 6GL

The data protection officer is:  Diane Ward, Owner who can be contacted at the above address or on 07846 819882.

What is a Data Processor?

A “data processor” is a person or organisation which processes personal data for the controller.

What is Data Processing?

Data processing is any operation or set of operations performed upon personal data, or sets of it, be it by automated systems or not. Examples of data processing explicitly listed in the text of the GDPR are: collection, recording, organising, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating or making available, aligning or combining, restricting, erasure or destruction.

What do we mean by Business to Business?

PLC, LTD, LLP incorporated partnerships, trusts and foundations, local authorities and government institutions.

What do we mean by Business to Consumer?

Private clients, sole traders, unincorporated partnerships, trusts and foundations.

What information do we collect about you and how?

Lear To Pass, as a Data Controller, is bound by the requirements of the General Data Protection Regulations (GDPR).

You agree that I am entitled to obtain, use and process the information you provide to me to enable me deliver driving lessons to you.

I collect information about you when you fill in an enquiry form on my website or when you purchase driving lessons.

Website usage information is collected using cookies.

When submitting an enquiry on my website I use a third-party software provider for processing purposes, they will not use your data for any purposes and will only hold the data in line with our policy on data retention.

Cookies are text files put on your computer to collect standard internet log information and visitor behaviour information.  This information is then used to track visitor use of the website and to create statistical reports on website activity.  For more information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  Please note in a few cases some of our website features may not function because of this.

IP addresses

An IP or Internet Protocol Address is a unique numerical address assigned to a computer as it logs on to the internet. Learn To Pass do not have access to any personal identifiable information and we would never seek this information.

How will we use the information about you and why?

At Learn To Pass I take your privacy seriously and will only use your personal information to provide the Services you have requested from me.  I will only use this information subject to your instructions, data protection law and my duty of confidentiality.

For Business to Business Clients and Contacts our lawful reason for processing your personal information will be “legitimate interests”.  Under “legitimate interests” we can process your personal information if: we have a genuine and legitimate reason and we are not harming any of your rights and interests.

For Business to Consumer Clients and Contacts our lawful reason for processing your personal information will be “A contract with the individual” e.g. to supply driving lessons and driver training that you have requested.

My work with you may require me to pass your information to another driving school service, I will disclose only the personal information that is necessary for another driving school to deliver driving Services.

I collect information on my website to process your enquiry, If you agree, I will also use this information to share updates with you about  services which I believe may be of interest to you.

I will not share your information for marketing purposes with companies so that they may offer you their products and services.

Security precautions in place about data collected

When you give me personal information, I take steps to make sure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me, and you do so at your own risk. Once I receive your information, I make my best effort to ensure its security on my systems.

How long will we hold your data for?

Contracted Services: I will hold your data for 7 years in line with our regulatory requirements.

Access to your information, correction, portability and deletion

What is a Subject Access Request?

This is your right to request a copy of the information that I hold about you.  If you would like a copy of some or all your personal information, please email: learn_to_drive@yahoo.co.uk write to me at the following address: Diane Ward 30 Isla Avenue Carnoustie Angus DD7 6GL. I will respond to your request within one month of receipt of the request.

I want to make sure your personal information is accurate and up to date.  You may ask me to correct or remove information you think is inaccurate by emailing learn_to_drive@yahoo.co.uk or writing to the above address.

Objections to processing of personal data

It is your right to lodge an objection to the processing of your personal data if you feel the “ground relating to your particular situation” apply.  The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claims.

Data Portability

It is also your right to receive the personal data which you have given to me, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:

(a)    The processing is based on consent or on a contract, and

(b)    The processing is carried out by automated means.

Your Right to be Forgotten

Should you wish for us to completely delete all information that we hold about you for:

Email:, learn_to_drive@yahoo.co.uk or

In Writing to: Diane Ward 30 Isla Avenue Carnoustie Angus DD7 6GL.

Other websites

Our website contains links to other websites.  This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Complaints

If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority.   The supervisory authority will then tell you of the progress and outcome of your complaint.  The supervisory authority in the UK is the Information Commissioner’s Office.

Changes to our Privacy Policy

I keep our privacy policy under regular review and I will place any updates on this web page.  This privacy policy was last updated on 22nd May 2018 and in line with the new GDPR guidelines.

How to contact us

Please contact me if you have any questions about my privacy policy or information I hold about you:

By email: learn_to_drive@yahoo.co.uk

Or write to me at Diane Ward 30 Isla Avenue Carnoustie Angus DD7 6GL